Invited Speaker

Dr. Basak Denizci Guillet is an Associate Professor of Hospitality Finance and Revenue Management at the School of Hotel and Tourism Management at the Hong Kong Polytechnic University. She received a B.S. degree in tourism and hotel management from Bilkent University, a M.S. degree in hotel administration from the University of Massachusetts, Amherst, and a Ph.D. degree in hospitality financial management from the Pennsylvania State University. She worked in the hotel industry as part of the Hilton and Marriot teams. She is the recipient of 2012 President’s Award for Excellent Performance and Achievement in Teaching, The Hong Kong Polytechnic University, 2013 Schoolof Hotel & Tourism Management Award for Research Excellence and 2015Schoolof Hotel & Tourism Management Award for Service Excellence .

She is an editorial board member of the International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Journal of Revenue and Pricing Management, Journal of Hospitality and Tourism Administration, Anatolia and European Journal of Tourism Research. Prior to her appointment at the Hong Kong Polytechnic University, she worked at University of South Carolina as an assistant professor.

Her academic research interests include hospitality business analytics with an emphasis on financial and revenue management. Dr. Denizci Guillet has presented her research papers in several conferences including Annual International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Conference, Asia Pacific Tourism Association Conference, Annual Conference and Exposition and Annual Conference of the Association of Hospitality Financial Management Education. She published her work in the Cornell Hospitality Quarterly, Journal of Hospitality and Tourism Research, International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, Journal of Hospitality Financial Management, Journal of Travel Research, Annals of Tourism Research, and the Journal of Intellectual Capital. She delivered workshops and training programs on strategic decision making from a hospitality financial management perspective and revenue management to hotel executives in South East Asia.

Dr. Fawn T. Ngo is Associate Professor of Criminology at the University of South Florida Sarasota-Manatee. She received her B.A. in Criminology, Law and Society from the University of California at Irvine, her M.S. in Criminal Justice from the California State University at Long Beach, and her Ph.D. in Criminology and Criminal Justice from the University of Maryland. She worked as a Research Associate in the Research and Planning Unit at the Westminster Police Department in Orange County, California. She is a member of the Editorial Board of the International Journal of Cyber Criminology.

She is the recipient of 2014 Student Government Association Outstanding Professor Award, 2015 Faculty Senate Excellence in Research Award, 2017 University of South Florida Women in Leadership and Philanthropy Faculty Research Award, and 2018 Faculty Senate Excellence in Teaching Award.

Dr. Ngo’s research areas include criminological theory, interpersonal violence, cyber crime, and predictive analytic applications in criminology and criminal justice. Her latest research focuses on the comparative performance of conventional statistical methods and machine learning and data mining techniques in predicting inmate misconduct. Her other publications examine gender differences in stalking acknowledgment and coping behaviors, the effectiveness of formal and informal responses to stalking, and stalking in same-sex and opposite-sex contexts. She has published several papers examining the efficacy of self-control theory, routine activity theory, differential social control theory, general strain theory, and gender/general strain theory in accounting for crime, delinquency, and victimization.